Honeywell thermostat buttons not working | Top 3 Fixes

All over suddenly, your Honeywell thermostat buttons not working? Find out how to resolve the issue in this article.

In general, the Honeywell thermostat provides exact temperature control while also helping you make significant energy savings.

Honeywell thermostat is quick to install and easy to use, and its performance is outstanding when it comes to performance.

However, as with any other electronic device, your Honeywell thermostat may malfunction occasionally. 

It may leave you exposed to astronomical heating and cooling costs. That’s not good for health and the pocket.

In this guide, below we see how to troubleshoot one of the not-so-common faults with this thermostat brand: Honeywell buttons suddenly stop responding (Honeywell thermostat buttons not working).

Honeywell thermostat buttons not working | Fixes

Now, actually, with two primary fixes, you can try to fix your Honeywell thermostat if its buttons are not working and won’t be able to operate the device.

Please note that these repair procedures apply to most Honeywell thermostat models:

Here they are:

Clean the buttons: Fix 1

Suddenly, when some Honeywell thermostats stopped working,  they usually only needed cleaning to restore their normal functioning. 

Due to dust or other undesirable material, you see that Honeywell thermostats may settle inside over time.

As a result of the buttons settling inside, they may fail to make firm contact with the appropriate parts when they are pressed.

The following article demonstrates how to clean up any build-up or dusty material in your Honeywell thermostats | To get your thermostats back to working condition, follow the steps.

Step 1: Extract the thermostat off the wall

In the first step to clean the Honeywell thermostat, start by taking the device off the wall.

Step 2: Remove the battery compartment

In the second step, you have to remove the battery compartment. 

If you’re unsure how to remove the battery compartment of the Honeywell thermostat, then it’s necessary to check your Honeywell thermostat model instructions. You should find the procedure under the battery replacement section of your model instructions.

Step 3: Apart the front from the back

In the third step, separate the front of the thermostat from the back.

The good thing is that this could happen quickly because there no screws are used, so the front easily separates from the back.

Undoubtedly, the display and circuit board are joined in one piece.

Step 4: Inspect the front part

Now, examine the front- you need to especially explore the point where the buttons usually come in contact with the metallic contacts for signs of grime.

Step 5: Clean the dirt off

Now, To clean build-up and dirt, Take a wire brush, then proceed to clean any dirt you notice. Also, you can clean with a used toothbrush.

You must be careful when cleaning/brushing to avoid damaging any part. Move around the brush very lightly.

Step 6: Re-assemble the unit

Now, reassemble the whole unit and put all parts back together.

Step 7: Reinstall the battery component

The next step is to reinstall the battery component again. Consult your owner’s manual for specific instructions.

Step 8: Mount the thermostat back 

Finally, you have to hang it back onto the wall.

Your thermostat buttons may start to function again if you have cleaned the button pads properly.

Now, switch it on and see if the buttons are correctly working.

Congratulations, if they are working successfully, and if your thermostat buttons are still stuck, then proceed to the next fix 2.

Reset the device | Fix 2 Honeywell thermostat buttons not working

Sometimes thermostats need to reset data/memory, which can give errors.

That’s why the following solution that you can try is performing a factory data reset. 

Factory reset completely erases all configuration and other settings and could help your Honeywell thermostat buttons work again.

How to reset Honeywell thermostats?

• Switch “Off” your thermostat.
• Open the battery’s door.
• Take out the batteries.
• Insert the batteries’ incorrect orientation(the negative pole should be lined up with the + terminal).
• Leave the batteries in this incorrect orientation for 5 seconds.
• Now, Take out the batteries, then go on and put them back in place in the correct way.
• Close the battery door.

Now, you have done a reset to the Honeywell thermostat.

Test the buttons. Hopefully, the thermostat buttons will start working. 

It is essential to check your manual for precise instructions on resetting your Honeywell because Honeywell company makes plenty of different models.

Call for maintenance | Fix 3

If you are still facing the same issue and the thermostat buttons still don’t work, we suggest you call your HVAC contractor for further troubleshooting.

In some models, you can face this issue with an advanced defect, which is the type of advanced defect that an experienced technician best handles.

In this regard, contact with the Honeywell Support office may also be worthwhile, mainly if your device is still under warranty for assistance (and can possibly be replaced).

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