Whirlpool wtw5000dw problems (How to Fix!)

In this guide, we shall help you to find the most common and all kinds of Whirlpool wtw5000dw problems from simple to complex issues.

The Whirlpool washing machine WTW5000DW, acclaimed for its efficiency, does encounter a few common issues that users might face over time.

Some consumers report experiencing difficulties with the machine’s agitation cycle, citing clothes not getting correctly cleaned due to inadequate movement within the drum.

This problem often results in the need for re-washing or hand-scrubbing specific areas, especially heavily soiled items or stains that aren’t effectively addressed during the standard wash cycle.

What are common problems with Whirlpool wtw5000dw washing machines?

1. Whirlpool wtw5000dw won’t start
2. Whirlpool wtw5000dw won’t drain
3. Whirlpool wtw5000dw won’t balance
4. Whirlpool wtw5000dw is leaking
5. Whirlpool wtw5000dw stopped working
6. Whirlpool wtw5000dw is giving off odors
7. Whirlpool wtw5000dw is making loud noises
8. Whirlpool wtw5000dw won’t stop spinning 

Fixing a whirlpool wtw5000dw Problems washing machine: step-by-step instructions

You can face the above problems while washing clothes. at the same time, these are uncommon problems with proper and regular cleaning.

Every whirlpool washer machine model may need to be fixed in different ways.  above issues and fixes for the Whirlpool wtw5000dw model, in which, we shall write the solution in comprehensively as possible.

Whirlpool wtw5000dw won’t start

 If your Whirlpool wtw5000dw is not starting first step is to confirm that the cord is plugged correctly into the power socket and the switch is on. 

the second step is to check if the circuit breaker to the washer has tripped, if it is, then reset it.

If the problem is not fixed, test the power source to confirm that the power source is working properly and if the power outlet is faulty, then you have to plug the washer into a different working outlet of the power source.

  Check Whirlpool wtw5000dw water supply problems.

If the power is not the issue, confirm that there is no water issue preventing your Whirlpool wtw5000dw from starting. check water hoses that are connected hot to hot and cold to cold properly. 

whirlpool wtw5000dw washer won’t start if the water pressure is not between 20 and 116 psi. Other than that, kinking for both hoses can be issued to the washer, Carefully check both hoses for signs of kinking. If both hoses are kinked, out them straighten.

other than that, Carefully check for leaks along with the hoses, If the hoses are leaking, seal it tightly or replace the water hoses.

Other than that…

you have to check the water inlet valve for proper water supply. If it is faulty, then you will need to replace it.

Moving on, it could be due to a faulty lid lock switch. before doing anything with a lid lock, first test it.

To test lid lock switch continuity, take it out. It should be like continuity when the lid is closed and no continuity during the open lid.

If the switch does not work properly in the test, then the lid lock switch is faulty you need to replace it.

Whirlpool wtw5000dw problems- Check machine motor

It could be a problem with the washer motor due to the whirlpool washer won’t start. Follow these steps to point out what might be wrong with the motor.

After disconnecting the washer, confirm that the J2 and J16 connectors are correctly connected to the control board.

Plugged in back to the washer to the power outlet.

Test with a voltmeter, connect the black probe to J16-5 and the red probe to J16-6.

If the 120 AC cycles n during rotation, proceed to the next step.

Other than the control board is acting up and you will need to be replaced. Test the Control board.

Testing the motor steps contd.

You need to check the motor harness for continuity between the motor, run capacitor, and control board using test points.

To Check the Motor Harness

Connector pin 1 to chassis ground

Connector pin 3 to main control j16-7

Connector pin 3 to run capacitor pin-3

Connector pin 6 to main control J16-6

Connector pin 9 to run capacitor pin-1

Connector pin 9 to main control J16-5

 after the test, you will need to be replaced if the motor steps for continuity are not passed.

Whirlpool wtw5000dw problems-Machine won’t drain

If the Whirlpool WTW5000DW washing machine is not draining correctly, you may have a kinked drain hose.

Check the selected spin speed

If your washer doesn’t drain properly, you may find that your clothes come out after the wash cycle more wet than usual. you need to check the setting of the spin speed. Adjust the speed of spin for cycle wash as the regular cycle.

Check to see if the drain hose is kinked or clogged

From the back locate the drain hose of water. Double-check if the drain hose is crushed or kinked, and straighten it out to allow water to drain freely. there might be clogs in the hose and drainpipe. if the drain hose is crushed, replace it. Otherwise, Remove the kink/clogs from the hose. 

Check the drain hose height

whirlpool wtw5000dw washer has requirements of minimum and maximum height to drain water and work properly.

whirlpool wtw5000dw washer requires the drainpipe no more height than 96 inches from the floor and no less than 39 inches. 

Whirlpool wtw5000dw problems – Whirlpool wtw5000dw not or Spinning agitating

Check to see if the load is unbalanced or overload

Sometimes the whirlpool wtw5000dw won’t spin due to an unbalanced or overloaded wash cycle.

therefore laundry overload should prevent spin speeds from slowing. if this is the case, you need to remove some items to make the washer spin stable and work properly. 

Here, confirm that you are not overloading your Whirlpool wtw5000dw washer.

Make sure that the washer’s load is well balanced and if it is not, stop the wash cycle and make it re-balance.

Check to see if there was a power failure

Power faults can prevent you from spinning your washer. if this is the case check your power supply and ensure that the power breaker is not tripped and the cord of the washer is in good and working condition.

Check to see if the washer is level

An unlevel washer can result in an unbalanced load and cause tit o spin slowly or might be stopped. 

The Unlevel of the washer can make excessive noise in the cycle. Make adjustments according to the level of the washing machine.

Moving on…

Potentially, one or more suspension rods might have broken, leading to an imbalance in the washer that halts its spinning.

To investigate, begin by unplugging and draining the washer. Then, open the lid and take out the clothes to assess the situation.

After emptying the washer remove the wash basket from the the washer’s tub.

See if any of the suspension rod is snapped. If yes, you need to replace the suspension rod kit.

Check to see if the washer faulty belt.

inspect the belt if it is loose then tighten it with the use of a drive pulley.

If your washer’s belt is broken, you need to replace it.

Whirlpool wtw5000dw problems – Machine is leaking

if you see that water is leaking from your washer machine then you can take some simple steps to solve that issue. try to tighten the hose connection and close the door tight, the drain pump also should be fixed for a leak Whirlpool wtw5000dw washing machine.

Check hose connections

If your washer is leaking, you have to both fill and drain hoses are properly connected to the washer. 

Inspect that any damaged or loose and missing rubber from your washer. 

If yes, tighten the connection and replace the rubber.

Check the door seal

In this case, if water is leaking from the door it could be due to dirt and debris in the door seal.

you need to wipe down the seal to clean it. 

if the issue still exists the problem is that some debris and specks of dirt can stuck beneath the seal which prevents the door from closing properly.

Before you pull the seal back clean the debris lodged well.

Whirlpool wtw5000dw problems – wtw5000dw stopped working

you can start by confirming that the power supply is providing power to the washer machine. If yes it is getting power but won’t start there is a high possibility that the washer is experiencing spinning or drainage issues.

That being so, Troubleshooting steps are under the section “Whirlpool wtw5000dw not spinning and Washing machine won’t drain” above.

Whirlpool wtw5000dw is giving off odors

Sometimes a load is left inside for a long time and it makes odors. also, the use of excessive detergent can be the cause which can easily corrected. follow the below steps.

Clean your washer

You should clean your  Whirlpool wtw5000dw washer every thirty days or so to keep it fresh smelling and best performing. Other household items can be used to clean your washer like Affresh washing machine cleaner tablets. 

Remove  Whirlpool wtw5000dw loads immediately after each cycle

which laundry that left in the washing machine for a long time after completing the wash cycle. It can become a cause of odors.

Use less detergent in laundry loads

The use of too much detergent in the laundry loads can cause residue that left in a washing machine and it’s create odors. Follow the instructions in the user manual.  

Whirlpool wtw5000dw problems – Washing machine is making loud noises

Your washer can make annoying sounds like Clicking, metallic sounds, Grainding, clunking, Humming, Gurgling, Rattling, and vibration which are signs that your washer is in trouble. Sometimes clunking and grinding are normal sounds but if the noise is louder than usual and the washer gives noise like metal grinding, you may need to call a professional.

Whirlpool wtw5000dw problems – Whirlpool wtw5000dw won’t stop spinning 

Take the first step by confirming that the drainage of your washer is completely open and not slow to drain the washer. Because a slow drain cycle might result in the spinning continuously of the washer.

Open the lid and unplug the washer from the power supply socket to stop spinning.

in the next step, make sure there are no clogs that might stop the way of water if yes, remove and clean the drain hose and drain pump.

For troubleshooting steps, refer to the above section machine won’t drain.

other than that, there could be a static charge on the control board, which is causing the spinning 

of the washer.

For troubleshooting, unplug the washer and give it five minutes to rest this step will allow to flow of the static charges out of the board.

Whirlpool wtw5000dw problems – final words

Once you give your washer fix any component such as above, remember to calibrate your washer and run a diagnostic test to verify the fixes.

Before ordering replacement parts, first, be sure to confirm that the new part matches the old part.

after all, you do not need to order a new washing machine after this Whirlpool wtw5000dw problems article.

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